Solutions

Nokia Operation Support System

For over 30 years, traditional Operations Support Systems (OSS) have enabled Communications Service Providers (CSP) to run their networks. Now, nearly 4 decades later, we’ve reached a point where systems need to be significantly refreshed due to the expectations and dynamic market pace of the 5G-era, new requirements to interface to vertical industry enterprises, and the exponential increase in network complexity.

Purpose-built systems for specific industries render optimal results, and OSS are no exception. However, even the most use-case-specific, purpose-built solution needs to be refreshed as technology and the industry it serves advance.

A 5G Evolution

As digital trends have continued to impact the evolution of the telecom industry, there are three key areas that make this an opportune time to make a shift into the 5G Era.

Market

In order to stay competitive, CSPs must capitalize on the expanded capabilities of the 5G-era networks and position their organizations as a high-value option not only in the traditional consumer markets but in the vertical industries as well.

In order to do this, they’ll need AI-enabled operations and Operations Support Systems that allow them to interface with Enterprise vertical partners and other new types of business models, including various “as a Service” outlets. They’ll also need nimble implementation and support of commercial SLAs as well as faster time to market and time to cash for new services.

Technology

While the market has seen immense changes, so too have the technical aspects. 5G-era networks are software-based, rich in functionality, and much more complex than their traditional counterparts. Modern OSS can effectively manage the networks at scale and are key to getting the most out of the network.

Similarly, AI/ML and other advanced analytics technologies have matured to the point that they are now an expected part of any solution to achieve use-case benefits.

Cost

Profitability is one of the top concerns for most organizations, and it’s never been more challenging than it is now. Automation and modernization can help reduce Operating Expenses at scale while also enabling traditional Network Operations Center (NOC) and Service Operations Center (SOC) resources to be reassigned to deliver new revenue-generating service offerings.

Overcoming Limitations Of Existing OSS

In order to be successful in transitioning from traditional Operating Support Systems, service and network operations should expect to level-up their performance in three key areas.

Evolve

Anytime a new software, technology, or service is implemented then existing standard operating procedures (SOPs) must be evaluated and transformed. As automation and AI-enabled operations come to the forefront, the SOPs that network operations and service operations resources have been using may need to be updated.

Leverage

As technology has changed and evolved, we have reached a point where networks are primarily software-based and programmable. Network operations and service operations resources should be able to fully leverage the complete spectrum of available IT technologies to increase efficiency.

Cultivate

With new technologies comes a need for staff to upgrade their skills, training, and experience to acquire the new skill sets and approaches required to efficiently and effectively leverage the technology and processes that are driving transformation.

Infinity Technology Solutions

When it comes to managing access to your broadband network, Infinity Technology Solutions offers the full portfolio of Nokia’s EMS solutions for fixed access.

Engineering – Planning, designing, and staging, along with installation and cutover for your operation support system.

Project Management – Addressing scope and cost management, scheduling, site development, and system training.

System Integration – Infinity delivers full interoperability in implementing our operation support system with any legacy system.

Maintenance – Infinity offers the full Nokia warranty, as well as ongoing maintenance and support.